Responsible Disclosure Policy

The Rubicon Group is providing this service to help ensure a safe and secure environment for all users.

If external parties find any sensitive information, potential vulnerabilities, or weaknesses, please help by responsibly disclosing it to ResponsibleDisclosure@fullsteam.com.

This policy applies to The Rubicon Group hosted applications and to any other subdomains or services associated with products. The Rubicon Group does not accept reports for vulnerabilities which solely affect marketing websites https://www.rubgrp.com, containing no sensitive data.

Security researchers must not:

  • engage in physical testing of facilities or resources,
  • engage in social engineering,
  • send unsolicited electronic mail to The Rubicon Group users, including “phishing” messages,
  • execute or attempt to execute “Denial of Service” or “Resource Exhaustion” attacks,
  • introduce malicious software,
  • execute automated scans or tools that could disrupt services, such as password guessing attacks, or be perceived as an attack by intrusion detection/prevention systems,
  • test in a manner which could degrade the operation of The Rubicon Group systems; or intentionally impair, disrupt, or disable The Rubicon Group systems,
  • test third-party applications, websites, or services that integrate with or link to or from The Rubicon Group systems,
  • delete, alter, share, retain, or destroy The Rubicon Group data, or render The Rubicon Group data inaccessible, or,
  • use an exploit to exfiltrate data, establish command line access, establish a persistent presence on The Rubicon Group systems, or “pivot” to other The Rubicon Group systems.

Security researchers may:

  • View or store The Rubicon Group nonpublic data only to the extent necessary to document the presence of a potential vulnerability.

Security researchers must:

  • cease testing and notify us immediately upon discovery of a vulnerability,
  • cease testing and notify us immediately upon discovery of an exposure of nonpublic data, and,
  • purge any stored The Rubicon Group nonpublic data upon reporting a vulnerability.

Thank you for helping to keep The Rubicon Group and our users safe!